Repair and Support Services

We provide in-shop and on-site repair and support services for PC and Mac computer systems

  • Virus Removal
  • Upgrades
  • Network / Wireless Network setup
  • Data recovery
  • Performance Tune-ups
  • System Hang / Crashes
  • Printers

In-shop repair - How it works

  1. You pick a date and time (ASAP is an acceptable date :-), we'll be there to pick up the computer.  You'll have an opportunity to demonstrate the problem to our technician and explain what you want done.
  2. We bring the computer back to the shop.  Most work is completed in 24-48 hours.
  3. We'll contact you and arrange a time to bring the computer back.  Our technician will hook up the computer and you'll have the opportunity to verify the work before signing off on it.

Call 530-5309 to schedule a pickup!

On-site repair - How it works

  1. Schedule an appointment and one of our technicians will be there ready to help.
  2. Same day appointments are usually available.

Call 530-5309 to schedule an appointment!

How much will it cost?

It all depends upon the problem.  We base our estimates on the amount of work it will take, and we will provide you an official estimate when we diagnose the computer.  The majority of repairs cost between $100-$200.

Should I send it to the shop or have it fixed in my home?

Some work obviously must be done in your home, such as computer setup or wireless network configuration.  However it is not cost effective for many types of work.  Virus removal often requires in-depth scans that can take hours.  Data recovery or transfer can also require long wait times.  Obviously, having a technician in your home waiting on these type of tasks is a waste!  Troubleshooting issues is also much easier, quicker, and more accurate in our well equiped repair shop.  If in-shop is an option for your specific issue, it will save you money, however, if you're OK with the added expense and prefer for us to do the repairs in your home we will accomodate you.

Why choose IT Advantage?

Many people don't think twice about the implicaitons of sending a computer in for repair.  However, we believe the relationship between you and your support company requires a very high level of trust.  Have you ever considered just how much of your life is on the computer?  We provide the best support available and deliver a high level of integrity not found in discount repair shops.  If you're looking for the cheapest support available, it's not here.  IT Advantage serves customers who value their time and who require experienced, professional technicians.